Privacy Policy
Last Updated: January 2026
Friends of LFW Toowoomba ("we," "us," "our," or "Company") operates the friendsoflfwtoowoomba.org website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our site. By accessing and using friendsoflfwtoowoomba.org, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily submit information through contact forms, newsletter subscriptions, or account registrations, we collect details such as your name, email address, and any other information you provide.
- Technical Information: We automatically collect your IP address, device type, operating system, browser type, and pages visited when you access our website.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and collect usage data.
- Usage Data: We track your interactions with our site, including links clicked, content viewed, and time spent on pages.
2. How We Use Information
We use the collected information for the following purposes:
- Analytics: To analyze user behaviour, website performance, and traffic patterns to improve our site functionality.
- Affiliate Tracking: To track referrals, clicks, and conversions for our affiliate marketing partnerships with online casinos and gambling operators.
- Site Improvement: To enhance user experience, customise content, and develop new features based on user preferences.
- Communications: To send newsletters, updates, and promotional content (only if you have opted in).
- Compliance: To comply with applicable laws, regulations, and legal obligations in Australia and relevant jurisdictions.
3. Cookie Policy
We use the following types of cookies:
- Essential Cookies: Required for basic site functionality and security.
- Analytics Cookies: Used to understand how visitors interact with our website (e.g., Google Analytics).
- Affiliate Tracking Cookies: Used to track referrals and conversions from partner casinos and gambling operators.
- Marketing Cookies: Used to deliver targeted advertisements and track campaign performance.
Cookie Opt-Out: You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being set. Please note that disabling cookies may affect site functionality. You can also opt out of third-party analytics by visiting the relevant service provider's opt-out page.
4. Third-Party Links
Our website contains links to external websites, including online casinos, pokie providers, and affiliate partners. We are not responsible for the privacy practices, content, or conduct of third-party websites. When you click on external links, you leave our site and enter the privacy jurisdiction of those operators.
We strongly encourage you to review the privacy policies of any third-party sites before providing personal information. We have no control over how third parties collect, use, or protect your data.
5. Your Rights
Under the Privacy Act 1988 (Cth) and the Australian Consumer Law, you have the right to:
- Access personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal obligations)
- Opt out of marketing communications and non-essential cookies
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
To exercise these rights, please contact us using the details provided in the "Contact Us" section below.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by Australian law. Affiliate tracking cookies typically expire within 30โ90 days. Analytics data is generally retained for up to 26 months. You may request deletion of your data at any time, subject to legal retention requirements.
7. Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or need to lodge a complaint, please contact us:
Friends of LFW Toowoomba
Email: privacy@friendsoflfwtoowoomba.org
Website: friendsoflfwtoowoomba.org
We will respond to your request within 30 days (or as required by law). If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Disclaimer: This website is intended for informational purposes only. Gambling involves risk and may be harmful. If you experience gambling-related problems, please seek help from Gambling Help Online (www.gamblinghelponline.org.au) or call 1800 858 858.